Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle , with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. For instance, Alienware PCs ship with SupportAssist that scans for […]

Here at Sensei Marketing we get the opportunity to work with a lot of great tools, apps, programs, gadgets and more. Packed with features for organizing and managing multiple accounts, large file management tools, and trusted security, Thunderbird’s client interface has years of proven reliability. They also offer integrated native content management systems, email marketing […]